SIMS 4 CRASHING ON LAUNCH OCTOBER 2024
I am unsure what happened but one day I tried to boot up the sims 4 and it will launch then crash on the plumbob loading screen. I have uninstalled EA aswell as the sims 4, there are no mods, I have ...
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@puzzlezaddict Hi I'm having the same problem. First my save file I was making wasn't loading into one of the households so I tried fixing that. I took the The Sims 4 folder out of the Electronic Arts folder and put it on my desktop, but I think I made it worse because when I put everything back into the Electronic Arts folder (You know where it spawns when you open the game. Now the game opens but it crashes while on the loading screen. I can't even get to the main menu.
Edit: I did that dxdiag thing I followed the directions you left.
I am having this problem as well.
@wakeupmeggie As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please let me know exactly what happens when you try to play, as in, what you see on-screen, including any error message. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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