Forum Discussion

faremaiden33's avatar
1 year ago
Solved

Sims 4 Crashing since Last Update

So ever since my game updated with the 09/18 update it has constantly been crashing. I've never had this problem before. I do play on a laptop, but I've had this laptop for over a year now and have n...
  • puzzlezaddict's avatar
    puzzlezaddict
    1 year ago

    @faremaiden33  Yes, you did it correctly.  Please force Sims 4 to use DirectX 11 mode; DX9 often doesn't work on graphics chips like the one in your laptop.  Open the EA App game library, click Sims 4 > Manage > View properties, and add -dx11 in the command line box.