2 years ago
sims 4 crashing
When I open my sims 4 game it loads for two seconds then goes back to the EA app. I've done a lot of things to help but it still keeps doing the same thing
@mizzmclamb Please clear as much space as you can on your C drive at least another 15 GB if you can manage it. While having only 10 GB free is probably not going to cause this particular error, the next troubleshooting steps I want to suggest will require more space. Let me know how much you can clear; you can see the free and total storage by opening a File Explorer window and clicking This PC in the left panel.
im done i have like 34 gb now
@mizzmclamb Great, so please try a repair install of Windows:
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/
This shouldn't delete any of your data, but if you get to step 14 and are NOT asked to keep personal files and apps, back out and start over.
Once you've done that, restart your computer and make sure you still have around 34 GB free. If not, delete the ISO you created, if you went that route, empty the recycle bin, and restart again. Then increase the size of your computer's page file. Here's how (option three):
https://www.elevenforum.com/t/manage-virtual-memory-paging-file-in-windows-11.8618/#Three
Set the minimum to 16000 and the maximum to 16384, then restart again, and try to play.
i feel like i did something wrong because there is only a number 14 on option two and i did option one
@mizzmclamb That's fine, and that's also my fault for not noticing that the guide has been reorganized since the last time I read through it. I would however suggest trying option two if you get another crash, just to be as thorough as possible.