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Anonymous's avatar
Anonymous
9 years ago

Sims 4 crashing/freezing even after removing CC/Mods.

So i have been playing sims 4 for a while now. I had downloaded some CC/Mods to my game and started to experience some issues with crashing and the game not responding. I was thinking that maybe it w...
pc
crinrict's avatar
crinrict
Hero+
9 years ago

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Anonymous's avatar
Anonymous
9 years ago

Okay, I see what i was doing wrong. I did not put the save game back after I started a new game. I see what is crashing my game. It is the options.ini. It is working fine without it. Do I need it for anything, because it is not a folder it looks like a picture and in the top left corner it says exec. 

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    If you remove it, the game will create a new one.

    So if the one you had was causing crashes, you can delete that and just use the new one.

    The file has all your options settings stored. Such as your graphics and audio.

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