Forum Discussion

2 years ago

Solved

Sims 4 Documents folder is saving to C:\Users\Public Documents

I recently factory reset my PC and reinstalled Sims. Typically, when I install The Sims 4, I have the Documents folder linked to a different drive for more space. Previously, no issues there. However...

puzzlezaddict
2 years ago
@displumbobulated This typically happens when Sims 4 can't access the Documents directory for the current Windows account. So the next question is what that directory is for your account. To find out, open Command Prompt (you can search in Windows) and enter this command, starting with reg query:

reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"

This will spit out the full path to the directory. If it's somewhere you don't want it to be, for example if it's still stuck in OneDrive, here's how to force it back to where you want it:

https://support.microsoft.com/en-us/topic/operation-to-change-a-personal-folder-location-fails-in-windows-ffb95139-6dbb-821d-27ec-62c9aaccd720

You can double-check your work with the same command.

puzzlezaddict

Hero+

2 years ago

@displumbobulated This typically happens when Sims 4 can't access the Documents directory for the current Windows account. So the next question is what that directory is for your account. To find out, open Command Prompt (you can search in Windows) and enter this command, starting with reg query:

reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"

This will spit out the full path to the directory. If it's somewhere you don't want it to be, for example if it's still stuck in OneDrive, here's how to force it back to where you want it:

https://support.microsoft.com/en-us/topic/operation-to-change-a-personal-folder-location-fails-in-windows-ffb95139-6dbb-821d-27ec-62c9aaccd720

You can double-check your work with the same command.