Sims 4 Doesn't Recognize My Video Card

@Pooka20  Please start with a couple of basic checks of your Windows system files:

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes, and enter
• Post the message you receive here

Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

It's worth trying to run the game again after DISM and sfc.  If it doesn't work though, which it might not, please do a clean uninstall and reinstall of the Intel graphics drivers.  Here's how:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

Use the drivers Asus provides for your laptop, which you can find here:

https://www.asus.com/us/supportonly/up6502zd/helpdesk_download/

Please also download the newest driver from Intel, the one labeled WHQL and dated July 19:

https://www.intel.com/content/www/us/en/products/sku/228342/intel-arc-a370m-graphics/downloads.html

Download both graphics drivers and the command center application.  Install the driver with version number V30.0.101.1325 (the second one listed) first, restart, then install the other, then the command center app, then restart again.  The reason for the two drivers if that your laptop has an integrated Intel chip and a dedicated card, and the drivers may not both support both GPUs.  Asus's documentation is not clear.

It may be that these two drivers only support the integrated graphics chip, so while your computer is still offline, please find out whether Windows detects a driver for the Arc card.  Hit Windows key-X, select the Device Manager, open the Display adapters section, right-click the Arc card, and select Properties > Driver.  The driver version should be either 30.0.101.1325 or 30.0.101.1631 (or close enough; the last four digits should match at least).  If it does, you're fine; go back online and test Sims 4.

If you don't see a driver, or see something about the Microsoft Basic Display adapter, install the driver you downloaded from Intel and restart again, then test the game.  You can also install the Intel driver, and restart, if you get the same error as you were seeing originally.