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Anonymous's avatar
Anonymous
10 years ago
SolvedApproved

Sims 4 doesn't work anymore.

Hello everyone!

I'm kinda desperate for some help.

I've been playing the Sims 4 since the release with no problems at all. But when I wanted to play it again after a couple of weeks my game didn't work anymore.

When I start up the game it opens a small minimalised screen in the top left corner, and after a fraction of a second I get the message 'The sims 4 has stopped working. Looking for a solution..' but no solution comes.

So, I decided to look some up myself.

I've tried various things.

- Disabling Origin in-game

- Running as Administrator

- Removing CC

- Clearing cache

- Checking if my anti-virus isn't blocking anything

- Opening in windowed mode

- Repairing the game through Origin (3 times, including gamepacks and expansions)

- Reinstalling the game

- Reinstalling Origin

- Updating my drivers (they were up to date)

- Opening the game in Cleanboot

Nothing has worked as of yet, and I'm starting to get frustrated.

I've only ever had my game crash one time before, and this was due to CC which I removed. I have no clue what to try next.

I have 140 hours logged onto the game with no problems ever, so I don't imagine there'd be a problem with my specs.

If you have any  program you'd like me to use to show my computer specs please post it below.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    To anyone who has the same problem as I did:

    Check if your hard drive isn't failing.

    Shortly after posting this, more programs started to have the same problem and now my laptop can't start up anymore.

    Hopefully you're in luck and find another solution than buying a new laptop hehe

    Cheers, and thanks for all the help!

15 Replies

  • So I know you weren't talking to me but I'm having the EXACT same problem and I don't have ANY other games. It's getting REALLY annoying.
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Dragon Age Origins.

    I got it for free one day, heh

    I have never played it before, but I'm assuming it should've worked anyways.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Hello!

    I noticed that my laptops battery died (it only work when putting it on the charger now), and Steam won't start up either for me.

    Is it just a hardware failure that could cause it?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    To anyone who has the same problem as I did:

    Check if your hard drive isn't failing.

    Shortly after posting this, more programs started to have the same problem and now my laptop can't start up anymore.

    Hopefully you're in luck and find another solution than buying a new laptop hehe

    Cheers, and thanks for all the help!