Forum Discussion

rottenmeier's avatar
rottenmeier
New Hotshot
6 years ago

sims 4 +eco lifestyle is not stable and crashing a lot.

Product: The Sims 4 Platform:PC Which language are you playing the game in? Deutsch How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.63.136.1010 (64bit)...
pc
crinrict's avatar
crinrict
Hero+
6 years ago
@rottenmeier Moving this to tech for troubleshooting.

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @rottenmeier Could you check your config.log file to make sure that the game is using the AMD card and not the chip.

    Also try updating your AMD drivers. There's probably newer ones.

    Your space on c is also getting to start a bit low. You still got 12 gig but it could be a factor.
    • rottenmeier's avatar
      rottenmeier
      New Hotshot
      6 years ago

      the game is using the AMD card.

      i updated the AMD drivers.

      • crinrict's avatar
        crinrict
        Hero+
        6 years ago
        @rottenmeier Still same amount of crashing ? Anything specific when it does ?

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