Sims 4: Error code 801
When I tried to join my Sim to go to the Scientist Career, it show "Cannot load the game. Error code 801: Please restart the game".
I tired to restart, uninstall and reinstall, delete the file:...
Forum Discussion
Could you start a fresh save and see if it works there.
Sounds a bit that maybe your science lot has corrupted.
If a new save works, would you be willing to share your broken save game ?
If so, please zip up this folder: documents\electronicarts\thesims4\saves and drop the file to this Mediafire-Link to upload.
Please make sure to name the zip file with your user name.
Hi, I started a new sims and a new save, but still cannot join the new sims to go to the Scientist Career. Let me try to reinstall again.
Could you post a screenie of the message ?
Thanks, here it is
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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- EA_Cade8 months ago
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