Forum Discussion

Overnature's avatar
Overnature
Not applicable
7 years ago

Sims 4 Error [ed35e0ea:29f00e76:00000000:18a1dd51]

Hey my girlfriend is having problem to start up Sims 4.
She gets the Error that tha game is already running. But it is not..
The error code is [ed35e0ea:29f00e76:00000000:18a1dd51]

We have no idea whats wrong..
She just remembered that she owned the sims 4 and downloaded both Origin and Sims 4.
And she bought it for me aswell.

When i started it on my computer it worked flawless..but she cant start it..
We have both uninstalled Origin and sims 4 but it still says the same thing.

pc

13 Replies

Show More
  • burin077's avatar
    burin077
    Seasoned Ace
    7 years ago

    Hmm, sounds like there might have been an added level of folder security beyond what I initially suggested.

    What normally causes that error is that the game is trying to access game files in its initial installation location, and if it isn't able to, it assumes that the program is already running since it can't access them.

    Good to know for future troubleshooting; thanks for being patient with me while we both hashed this issue out, happy Simming.

    - B

Recent Discussions