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kreatora
6 years agoHero (Retired)
@spazboy1432
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with a random sim and play for 10 minutes.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7, Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Then check if you don't have problems with this old saves folder and the game is working with this
Step 9. Check if there are newly updated version mods you are using.Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. If all is OK - delete The Sims4 old folder. Now you will have only one game folder working properly.
I don't work for EA
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with a random sim and play for 10 minutes.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7, Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Then check if you don't have problems with this old saves folder and the game is working with this
Step 9. Check if there are newly updated version mods you are using.Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. If all is OK - delete The Sims4 old folder. Now you will have only one game folder working properly.
I don't work for EA
- 6 years ago
@kreatoraThank you. I’ll try this now and I really hope it works. Also what exactly are the “Tray” And “saves” folders?
- kreatora6 years agoHero (Retired)@spazboy1432
saves folder contains all your saved games.
Tray folder - it is your library. This is what you see in the Gallery under the name Library.
TrydeleteItems contains all the Maxis houses that you got with the additions. If you do not copy it, these will appear in your library again
- DolphinSimmer136 years agoRising Novice
@kreatora I've tried that and it still won't work ☹️
- kreatora6 years agoHero (Retired)@DolphinSimmer13
When you saved this new game with a random sim and you wanted to go back to it to check if you still have this bug in the new save, then you couldn't open his household too in this new game?
If yes - could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply- DolphinSimmer136 years agoRising Novice
@kreatora i could play the household in the new save fine but when i put my old save back i couldn't play the households in there
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