@ItsCozmic Sorry for the late reply. The issue looks fairly obvious from your dxdiag: one of your computer's graphics drivers is crashing over and over, probably while you're playing. Since there isn't a newer driver available for your Nvidia card, you'll need to do a clean uninstall and reinstall of the current driver. Download Display Driver Uninstaller from here:
https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=3480
Download the Nvidia driver here:
https://www.nvidia.com/Download/driverResults.aspx/132845/en-us
Next, take your computer completely offline—disable wifi and/or pull the ethernet cord—and double-click the DDU.exe. Take note of where the file will land, and click Extract. If it's easier, you can copy the path and then paste it into the address bar in a File Explorer window. Open the folder and then launch Display Driver Uninstaller.exe, and you'll get a message that you're not in Safe Mode. Click OK, then go to Options and enable Safe Mode dialog. Here's a screenshot of what your options should look like; make sure the box in red is checked:
Close options, and the DDU, and then open the DDU.exe again. For launch options, choose "Safe Mode (Recommended)," and then click Reboot to Safe Mode (you'll need your password, so find it before rebooting). Once you login, you'll see this:
In the blue box, choose GPU, then Nvidia if it's not already showing. Then click Clean and Restart (red box).
Once your computer has rebooted, now back in normal mode, run the driver install .exe as an admin: right-click on the download and select "Run as administrator."
If you get an error that you can't install this particular driver, let me know. If it does install, restart your computer again, then try to play.
I've given it a try and still seem to be having the same issue
@ItsCozmic Please post a new dxdiag.
Please also look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes. You'll see a list of errors and updates, with a column for each day. (Today is all the way on the right.)
For any errors that mention Origin or Sims 4, or any that happened when you were playing, from after you reinstalled the graphics driver, click "View technical details," then copy the information and paste it into a reply here. Sometimes the Reliability Monitor doesn't update right away, so if you don't see any related errors, be sure to check back an hour or two. The timestamp on the initial chart can also be off by up to an hour, so that's not an entirely reliable metric, but the one within the technical details should be accurate.
I didn't see any issues specific to Origin, or Sims, but I did see a few of the following error.
Source
Windows
Summary
Hardware error
Date
6/6/2021 12:33 PM
Status
Report sent
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffd483fb0d0460
Parameter 2: fffff8077028c988
Parameter 3: 0
Parameter 4: 2b40
OS version: 10_0_19042
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19042.2.0.0.256.48
Locale ID: 1033
Extra information about the problem
Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Fermi_3D
Server information: d4d0d8a5-f5c1-4929-90a9-ecb961283acb
@ItsCozmic That's the same error as in your first dxdiag, and what I was hoping the clean reinstall of the GPU driver would address. It's possible the issue is something else on your system and not the driver itself though. Please run a couple of basic checks on your Windows system files:
