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BreeMode94's avatar
6 years ago

Sims 4 Freezing in Build Mode constantly

Hi, I have been trying to play sims 4 for about two days now and every time I go to buy/build mode it freezes when I go back to live mode. It also will not show the needs bar. I have deleted all mods completely, uninstalled and reinstalled the game updated and repaired the game, nothing is working. HELP PLEASE!! Attached is the DxDiag for my computer. Thank you 

1 Reply

  • Hi @BreeMode94 

    sounds like one of your mods/cc might possibly still be active

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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