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10 months ago
After doing all the steps my sims still doesnt work, even if with a clean new folder
puzzlezaddict
10 months agoHero+
@mariamalou2009 Please try playing in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account. (You can choose "I don't have this person's email" and "Continue without an email account" or similar.) You'll be able to launch Sims 4 without reinstalling anything.
If this doesn't help either, please post a new dxdiag.
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