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sayra_s1's avatar
6 years ago
Solved

Sims 4 Game Gets Stuck Saving

Hello,   Since the latest update my game keeps getting stuck while saving. It usually happens when I go into build and buy mode and do anything in it. When I go to save, it stays stuck there forever...
  • kreatora's avatar
    6 years ago
    @sayra_s1

    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder. Start a new game with a random sim, go to the building mode and check if it is saving properly now. If yes
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7, Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. If you don't use mods - skip this step.
    Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. If all is OK - delete The Sims4 old folder.
    If it will not work could you post your Computer's DxDiag?
    To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
    You can attach the text file to your post directly in option "Reply" - not Quick Reply

    I don't work for EA

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