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purplecookies17
7 months agoRising Newcomer
I’ve seen a few people with a similar issue and I have tried everything suggested with no luck. I have uninstalled the ea app and my sims 4 game which hasn’t helped. Some people suggested moving the game license file but I have followed the instructions and don’t have this file. I have also tried to update my laptop but this hasn’t helped. I can play the sims 3 perfectly fine which I also access through the ea app.
Please let me know if you have any suggestions as I’ve been unable to play the sims 4 for a few months now 😢
puzzlezaddict
7 months agoHero+
@purplecookies17 I've merged your post with a longer thread about this error. There are a few suggestions earlier in the thread if you want to try them, but no definitive fix.
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