Sims 4 Game won't Exit further than CAS mode.

@d60vcbm70whr  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get past CAS and into live mode.  You don't need to spend much time in CAS; this is just for testing.

If you run into the same issue, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

So i've moved The Sims 4 folder out of my documents folder and onto my desktop. I started my game but couldn't get past the CAS mode and into the live gameplay. I feel like there are some missing files in my sims 4 folder because i only have (cachestr, Mods, onlinethumbnailcache, avatarcache.package, clientDB.package, Config, ConnectionStatus, Events, Gameversion, localthumbcache, Options, ReticulatedSplinesView, UserData.lock, UserSetting) in my mods folder after i had recently deleted and reinstalled my Sims 4 game since my game wouldn't work, but i used to have more before.

Could that possible be the cause of the problem.

This are all the pages of the dxdiag that i ran.

the last dxdiag 

Deleting the "guts" of your sim folder wouldn't cause issues, running sims after removing those contents should have rebuilt the sims folder.  What about doing a fresh install?  

@d60vcbm70whr  The other files in your new user folder will regenerate when the game needs them, so don't worry about that.  The missing data is a symptom of your not being able to get past CAS rather than the cause.

Your dxdiag shows that some of your drivers are outdated.  This is the driver download page for your laptop:

https://www.dell.com/support/home/en-us/product-support/product/latitude-14-3420-laptop/drivers

It's helpful to click on the Category header to sort the list in alphabetical order by category of driver.

First, please install the Intel UHD/Iris Xe graphics driver (in the Video category) dated November 7, 2022.  Run it as an admin: right-click the download and select "Run as administrator."  Restart your computer afterwards.

Next, download and install the Realtek audio driver dated November 9, and again restart your computer.

Try again to play.  If that doesn't work, try disabling the WavesMaxx Audio Pro app in the Task Manager before playing.  It'll be listed among the background processes, and make sure it doesn't restart itself.

As a side note, your dxdiag shows a number of your other drivers haven't been updated either.  So you may want to use the "This Device" option near the top of the screen to let Dell suggest other drivers for you to update.  But please try the above first.

So i updated my laptop and downloaded everything plus deleting the Maxx audio thing but i still can't get past my CAS mode.

@d60vcbm70whr  Please post a new dxdiag.

Dxdiag

last part od dxdiag