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HookedOnSims's avatar
HookedOnSims
2 years ago
Solved

Sims 4 game won't launch after update

Good evening, I'm hoping someone can help me.  I did the required update for the Sims tonight and the update just suddenly stopped and said that there was an unforeseen error.  I tried to play offlin...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @HookedOnSims  Please try repairing the game: open your EA App game library, click Sims 4, and select Manage > Repair.

    If the repair goes through, try to play.  If it doesn't, please uninstall the EA App with Revo Uninstaller (the free version is fine), restart your computer, reinstall the App, and try again to repair.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@HookedOnSims  Please try repairing the game: open your EA App game library, click Sims 4, and select Manage > Repair.

If the repair goes through, try to play.  If it doesn't, please uninstall the EA App with Revo Uninstaller (the free version is fine), restart your computer, reinstall the App, and try again to repair.

  • HookedOnSims's avatar
    HookedOnSims
    2 years ago

    Thank you ever so much for taking the time to reply. Your advice worked! I am very grateful.

  • billiesue44's avatar
    billiesue44
    Rising Rookie
    2 years ago

    Since the newest update i cannot launch the sims 4 again. I cant even click on anything cause nothing will load, Help

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      2 years ago

      @billiesue44  Try forcing the EA App to update.  Go here:

      C:\Program Files\Electronic Arts\EA Desktop\EA Desktop

      and launch the EAUpdater.exe.  Then restart your computer before loading the App itself.

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