Forum Discussion

Kiabuggs86's avatar
Kiabuggs86
Newcomer
2 months ago

Sims 4 game

Hello. I keep getting an error message when I load my game. “ unable to start: initialization error at start up. Can someone please help me with this. PLEASE

1 Reply

  • Kiabuggs86​  Sorry for the late reply.  This error is typically related to an antivirus blocking the game, so please set exceptions in yours for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the entire Bin folder they're in.  Set an exception for EADesktop.exe as well while you're there.

    You may need to repair the game as well: EA App > Sims 4 > Manage > Repair.