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Anonymous's avatar
Anonymous
9 years ago
Solved

Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51]

I keep getting this message every time I try to play.  Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51]Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51] While I h...
pc
rsanna's avatar
rsanna
8 years ago

I had this problem myself and I figured out the culprit was my antivirus. I have Bitdefender and it kept blocking Sims from running. I had to go in and specifically allow the application (through safe files - Application access). This might not be the case for you; but I never found that solution myself when I had been searching.

jenovotony's avatar
jenovotony
6 years ago

For me, it was the antivirus. I have Windows 10 and Windows Defender was blocking it from opening. Go to your protection history in Windows Security and you will see the blocking activity there if this is the problem for you. Go to "Actions" to give access to the program.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Hi folks, while the error message is the same, the issues you're experiencing here would not be caused by the same thing this thread was discussing years ago so the advice may not be applicable. I'll lock this thread here.

    If you are on PC and experiencing a similar issue today please join a current PC thread discussing this (search bar is a great way to do this). If there isn't any, please feel free to create a new one for all to join and share advice. For Mac Catalina players, please join this thread: https://answers.ea.com/t5/Technical-Issues-Mac/Info-The-Sims-4-macOS-Catalina-Troubleshooting/m-p/8291917#M20883

    Thanks.

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