Sims 4 is extremely laggy
Hi there. So I've had Sims for about 2-3 years now and it's all of a sudden become very laggy over the past month or so. It was bearable at first but now I can't even get into the menu with out it la...
Forum Discussion
@LunaLucy2211 There is a new driver for your graphics chip, and it may be enough to install it, along with the other steps you took. (By the way, what did sfc /scannow say when it finished?) Go to the same driver download site you linked, and specifically download "Intel High-Definition (HD) Graphics Driver - Kaby Lake/Gemini Lake." (The other Intel driver is for an older processor/graphics chip, and your laptop doesn't have an Nvidia card.) When you double-click the download, you'll see on-screen instructions for installing.
Restart your computer, and test the game. If it still lags, move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop, then test again. When you launch the game, a clean folder will spawn with no content, so this is a useful test to see whether there's some issue with your old user data folder.
If you still get lag even in a clean Sims 4 folder, please run another dxdiag.
@puzzlezaddict So I just went into Sims and it said ''Your graphics card was missing so we put your graphic settings to the highest setting possible and it was SO laggy. Please help! I don't know what to do
@LunaLucy2211 My guess would be that the new driver didn't install, and now you don't have a proper GPU driver at all. But please run a new dxdiag so I can see.
I think it did download because my Sims isn't laggy in build mode but it is a bit laggy in live mode
@LunaLucy2211 Your dxdiag has some new errors relating to the graphics card driver, and also a few other BlueScreens. Please go into C:\Windows\Minidump, highlight the files from today and yesterday, right-click and Copy, then right-click on your desktop and select Paste. (Windows probably won't allow you to drag and drop.) Zip the files together, upload them to a third-party filehosting site, and link them here.
Featured Places
