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jaykaye01's avatar
jaykaye01
New Novice
2 years ago

sims 4 June 2024 update affecting Windows users

Hello, I have sent a few error reports out and have been waiting patiently since the new update for the month of June 2024 some type of fix update. The game is BROKEN for most Windows users. I have ...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@jaykaye01  Can you load and play a new save with no mods or custom content present?  Please test and let me know either way.

If the new save doesn't work, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

If the new save works, please try loading different households in your existing saves, preferably ones you haven't played before.  This is just for testing purposes; you don't need to save your progress.

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