sims 4 keeps crashing - no mods/cc
My game keeps crashing and there is no pattern. Sometimes i'll make it to my save file before it crashes, other times it will crash at the loading screen. I tried starting a new game and it crashes i...
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@RadiantQueenLove Thanks for the dxdiag, which lists a number of Sims 4 crashes with (seemingly) different causes. Two of the crashes reference a component of the Nvidia graphics driver, so the place to start is with a clean uninstall and reinstall of the driver. Here's how:
If that doesn't help, please try playing Sims 4 at a 1920x1080 resolution, and with an fps limit of 60. You can impose that just for the game: go into Documents > Electronic Arts > The Sims 4, open Options.ini, search for frameratelimit , and set it to 60. This is not a fix but a test to see whether the problem disappears when the load on the graphics card, and to some extent the processor, is decreased dramatically. Let me know how it goes.
- @puzzlezaddict I got it to work temporarily and tested it by loading into different lots and CAS. then i started to test my mods by slowly adding them back in and it stopped working. when i remove all mods again, its not working at all. I play other games and the sims is the only one doing this.
- @puzzlezaddict I figured it out, I cleared the EA cache and its working now. Thank you for your help!
I thought it was fixed but I was wrong. The game is still crashing even without mods. its not crashing right away like it used to, but it is still crashing. i cant figure out what is triggering it.
@RadiantQueenLove Please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a(nother) new save and see whether it crashes.
If you do get another crash, please list the context, for example live mode vs. CAS or Build/Buy, when your sims are traveling or when you're choosing a new outfit, that kind of thing. Please also post a new dxdiag.
@puzzlezaddict The EA app wasn't working so I had to uninstall it and reinstall it again and the sims. I did what you suggested and removed all the folders and started a new game. I didnt spend much time in CAS, selected an apartment in San Myshuno and as it was starting to load, the game crashed.
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