2 years ago
Sims 4 Keeps Crashing
Hello all, I am hoping someone can help me. My Sims 4 game keeps crashing. Usually this is after about 2 minutes of gameplay, but sometimes happens sooner. There is no common denominator that I can...
@lush0713 There's a whole Mods & CC Issues forum here if you want more specific mod-related help:
https://answers.ea.com/t5/Mods-CC-Issues/bd-p/the-sims-4-game-issues-mods-en
Hi @puzzlezaddict, could you please take a look on my DxDiag export too? I don't play on Mods or CC, and my Sims crush once I open the game - each time.. I used 'Repair' option from EA app but it didn't help ☹️ would really appreciate your help
@paulniew I don't see any obvious problems in your dxdiag, and no Sims 4 crashes either. Does the game open and load a little bit, then close; or does it fail to open at all? Do you see an error message? If so, please post a screenshot. It's fine if the screenshot is in Polish.
Please also launch the game again, then look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of this most recent attempt to launch Sims 4. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.