Sims 4 keeps crashing
My game doesn't work anymore. It began around the end of May. When I start the game, the main menue loads allright. But after that the game starts loading and after a few seconds the sound gets "st...
Forum Discussion
Hello @puzzlezaddict,
there is a sims4 related error in the reliability monitor:
Quelle
The Sims™ 4
Zusammenfassung
Nicht mehr funktionsfähig
Datum
09.07.2024 01:45
Status
Der Bericht wurde gesendet.
Beschreibung
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Steam\steamapps\common\The Sims 4\Game\Bin\TS4_DX9_x64.exe
Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: TS4_DX9_x64.exe
Anwendungsversion: 1.107.151.1020
Anwendungszeitstempel: 665a58a3
Fehlermodulname: d3d9.dll
Fehlermodulversion: 10.0.22621.3672
Fehlermodulzeitstempel: f116474d
Ausnahmecode: c000001d
Ausnahmeoffset: 00000000000482b3
Betriebsystemversion: 10.0.22631.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: af00
Zusatzinformation 2: af003b527f5bafbfc8f3901b12283248
Zusatzinformation 3: 2256
Zusatzinformation 4: 22564f6d27767e57546385a9252ac935
Weitere Informationen über das Problem
Bucket-ID: c05d7bc2b12cafc6da64d3d8e22f4f21 (1901877871118339873)
@StKow This error points to a component of DirectX 9 as the faulting module, which doesn't necessarily mean DX9 is actually at fault. Still, it's easy to reinstall, so please do that first. Here's how:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-launcher-won-t-open/m-p/10711778#M247861
If you get another crash, that means the culprit is probably not DX9 but rather something that interacts with it. So the next step is to do a clean uninstall and reinstall of the graphics driver, as described here:
You can get a fresh copy of the newest AMD driver here:
If neither of these helps, please post the new Sims 4-related error(s) you see in the Reliability Monitor.
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