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Anonymous's avatar
Anonymous
7 years ago
Solved

Sims 4 keeps on Crashing after update

After updating and downloading Get Famous. Sims 4 keeps on crashing and all I wanted to do is play the game. I tried getting rid of CC and mods, but it keeps on crashing.
pc
  • yahel_1's avatar
    yahel_1
    7 years ago

    Hi @Stoppy814

    Clear Origin cache https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    Delete temp files: open the Start Menu and type %temp%  in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped. 

    Restart your machine.

    Go in Origin / My Game Library ,right click on game icon select Repair.

    My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

    If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion https://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

yahel_1's avatar
yahel_1
7 years ago

Hi @Stoppy814

Clear Origin cache https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Delete temp files: open the Start Menu and type %temp%  in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped. 

Restart your machine.

Go in Origin / My Game Library ,right click on game icon select Repair.

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion https://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

  • 714aperez's avatar
    714aperez
    6 years ago

    which start menu are you referring to?

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