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Anonymous's avatar
Anonymous
10 years ago

sims 4 keeps putting laptop into sleep mode while playing

I can play Sims 4 for about a half hour then the screen goes black and the laptop goes to into sleep mode.  I hit the power button and things resume. To the touch, the laptop has no hot spots on the ...
pc
crinrict's avatar
crinrict
Hero+
10 years ago

Is sims the only game you have issues with ? Did you run a hardware check ?

Anonymous's avatar
Anonymous
10 years ago

The problem:  the laptop kept going to sleep when launching SIMs4

Tech support:  your system won't be able to play the software

Me:  load SIMs4 then quickly do Ctrl Alt Del and kill Origin.

Result:  SIMs4 plays perfectly and no more laptop going to sleep.

Everyone-thanks so much for trying to help and offering suggestions.  While my solution may not be the best, at least for now the game is playable.

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Whatever works. Very strange.

    Do you have a Nvidia Graphics Card ?

    Also could you accept a solution post if this is now solved for you, thanks

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