Every time Origin starts up, it says that The Sims 4 isn't installed. In order to play the game, I have to click on the Sims 4 shortcut on my taskbar multiple times before I get a dialog asking me if I want to "play now". I've tried uninstalling and re-installing Origin and the Sims 4 & I am able to press the play button normally. After the first time, it keeps asking me to install the Sims 4 despite it already being installed! I also have the game downloaded on Steam but this issue is only occurring with Origin.

@kzhane1223 What security software are you using ? Could you check if the game quarantied the exe file ?

I'm only using Windows security & the exe file hasn't been quarantined.

Forum Discussion

Rising Novice

5 years ago

Sims 4 keeps uninstalling itself on Origin

Every time Origin starts up, it says that The Sims 4 isn't installed. In order to play the game, I have to click on the Sims 4 shortcut on my taskbar multiple times before I get a dialog asking me if I want to "play now". I've tried uninstalling and re-installing Origin and the Sims 4 & I am able to press the play button normally. After the first time, it keeps asking me to install the Sims 4 despite it already being installed! I also have the game downloaded on Steam but this issue is only occurring with Origin.

2 Replies

crinrict
Hero+
5 years ago
@kzhane1223 What security software are you using ? Could you check if the game quarantied the exe file ?
kzhane1223
Rising Novice
5 years ago
I'm only using Windows security & the exe file hasn't been quarantined.