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Jxlieee's avatar
Jxlieee
2 years ago

Sims 4 launched in Czech. Reinstalled game now only gives me 3 language options

I live in Scotland and have never played the game in any other language but English.   When installing the new expansion pack "Growing Together" I realised my game added two of the same (new) worlds...
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there @Jxlieee,

We're currently looking to gather some more information on this issue, would you please run an EA Error Report and attach the Report ID to your post for me? 

  • 8f5584b279b5c99's avatar
    8f5584b279b5c99
    2 years ago

    7e07726c-a4ae-4863-a4fc-6d73b2dd7f39

    Please help

  • Jxlieee's avatar
    Jxlieee
    2 years ago

    380a0bd7-7732-496c-9181-22472195cddf

  • LexiPawz13's avatar
    LexiPawz13
    2 years ago
    @EA_Solaire Could we get a meaningful update on the status of this, please? It's just happened to me and two customer support reps refused to help and said it was a server issue being handled by developers with no ETA.
    • DUB5TY's avatar
      DUB5TY
      Seasoned Scout
      2 years ago

      We only need one member behind the team, with the Sims 4 Deluxe edition, to try and install the game in English, they'll see it's impossible and it's only happening to those who own the Deluxe edition on the new EA App... That's literally it

      • EA_Solaire's avatar
        EA_Solaire
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Hi all,

        Just providing a quick update on this- this issue is still under investigation with the EA teams, as soon as we have further updates on this, I'll be sharing any info here with you. 

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