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stab_crab's avatar
5 years ago

Sims 4 launches but stops responding at the main menu

Hello, recently i have come into an issue with The Sims 4, where i can launch the game, and it will go through the loading screen extremely slowly, but once i hit the main menu it stops responding, I've tried everything i can think of doing, reinstalling the game, repairing the game, removing all of my mods, making a back up and trying to start it with default settings, nothing has worked at all, i know my PC is meeting the minimum requirements because the last time i played it i was getting 30 fps on high settings. Would anyone know how to fix this?

33 Replies

  • stab_crab's avatar
    stab_crab
    5 years ago

    Tried it, didn't fix it, spent about 12 hours getting it setup because of an android emulator on my pc and it didnt fix it

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @stab_crab  To be honest, I'm running out of ideas here.  With a fresh Windows install, I'd test again in a clean boot, and I'd also try making a new admin account.  But beyond that, I really don't know what's going on, and I don't think I can tell from here either.

    If there's a computer shop near you, it would probably have the diagnostic tools to monitor in real time, and that might shed some light on the issue.

  • stab_crab's avatar
    stab_crab
    5 years ago

    I can't make an admin account, i've just given up for now, thanks for all your help though

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