Sims 4 my sim can't cook?

I just started playing the Sims 4 and I'm having a problem with my sim cooking in her house.  When I tell her to cook or bake something, she gets all the ingredients out of the fridge and starts mixing them together in a bowl, but after that, she stops and wave her hands and the symbol with the footsteps and the red x appears above her head (that was a bad explanation of it but I'm hoping you know what I mean.)  I did try doing that thing on Origin where you repair the game but it didn't help.