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MsTrEsVaMpy's avatar
MsTrEsVaMpy
5 years ago

Sims 4: New Patch- Game Launch Failure-No Errors-No Crashes

Note: Please do not merge my issue with the wrong topic !! Id hate to have to re-post this again. Issue: Downloaded the new Sims 4 Patch and the game fails to launch after it asks if TS4 can make ch...
pc
crinrict's avatar
crinrict
Hero+
5 years ago
@MsTrEsVaMpy What security software are you using ?

Have you also done a user folder rename ?
MsTrEsVaMpy's avatar
MsTrEsVaMpy
5 years ago

Security: Webroot SecureAnywhere current subscription

Troubleshooting Edit:

  • Yes re-named the sims 4 folder
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @MsTrEsVaMpy That's something I Don't know at all.

    Do they have some kind of ransomeware protection or other places where you can check if it blocks Origin/Sims from running ?
    • MsTrEsVaMpy's avatar
      MsTrEsVaMpy
      5 years ago

      After working many nights brooding to myself as to why sims wont launch because nothings changed ..... whats the most obvious I haven't had to do before? I had to right click and run origin with right click run as admin and poof no issues at all...

      Thank you for pointing me towards webroot. Everything is fine on that end but made me think maybe something new between sims and webroot would want to be ran in right click admin.

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