Sims 4 NEW UPDATE, NOT SHOWING!

I have resolved this now

#resolved

What did you do to help? I have the same issue

Yes me too

Is there not a "Me Too" button anymore?!

I am also having this issue.  I've cleared my Cache, deleted the content folder, restarted my computer...
I launch the game and get the Sims Delivery download notification. Wait and get told it's downloaded and prompted to restart. Restart the game and.... Nothing.  No new content. The download is back in the content folder, but there are no new items in my game.

Dude leaves without helping people with same issues

Luwitluv Tamana22 SunnySoleil Sfericwaves  Please open Documents > Electronic Arts > The Sims 4 and delete the content folder.  Load the game, and if the SDX download doesn't start on its own, open Options > Game Options > Sims Delivery and click the button to check for updates.  Either way, give it a few minutes to download, then quit and reload to see whether the content appears.

Keep in mind that the items don't necessarily show as new, so you may have to search for them manually.

hi! i have the same problem and i've already done what you suggested, the delivery says it's downloading but then when i open the game up again afterwards there's nothing there and it says i have the newest delivery already. it's not that i'm missing items in the list (although i also can't find it there), cause i'm testing it out by adding a sim in CAS who uses the new hair, and she's always bald. 

EDIT: oh my god i finally figured it out; i had a default.ini in the ConfigOverride folder that was somehow blocking it! deleting that plus the content folder made everything work as it should. 

Like I said, I did all that, multiple times, still no new items after getting the download and restarting the game.

Hi do you guys have the new event?

SunnySoleil  Do you have any files in ConfigOverride, in Documents > Electronic Arts > The Sims 4, and if so, does it help to delete them?  The user immediately above you said that helped.

yesa37mfbkae  Are you having an issue loading the new event, or something else?  Please describe the problem and we'll try to help.