Sims 4 not displaying in Streamlabs OBS

So, over a month ago, I started experiencing a black screen in Streamlabs OBS (SLOBS) when going to livestream or record TS4 (I noticed the same occurred for TS3). The thing that makes this interesting is that the in-game cursor appears over the black screen in SLOBS. To clarify, the game is working fine for me, it just displays as a black screen with the in-game cursor in SLOBS. I have been conversing with SLOBS customer/technical support over the course of the past month concerning this issue. However, I noticed that my other games (non-EA games) work perfectly fine through SLOBS. I'm starting to think the problem is sims based, and came here to ask questions and perhaps get some help in this area please? Thank you in advance!!!