Sims 4 Not Opening through EA App
I am trying to open Sims 4 through EA and everytime I click play, it says it's launching like normal then it stops and nothing happens. Which is also usually normal, but I was able to sit around for ...
Forum Discussion
@FairClarity As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If this doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
i have the same issue but this wont work for me I even uninstalled my game.
@thugluscious Are you saying you tried the clean user folder? If not, please try it now. Uninstalling the game's program files wouldn't remove this folder.
If this doesn't or didn't help, please post a dxdiag, as described.
yes i tried a clean user file and was still inable to utilize game but for me I'm not sure if the same for the original poster but my ea app confuses that the game is already open and refuses to start. I've uninstalled deleted my file everything possible and still no solve.
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