Anonymous
11 years agoSims 4 Not Opening
First off my Sims 4 game on Origin is completely downloaded but whenever I try to press the play button on the Origin client or the shortcut I get the loading wheel on the mouse. This would usually m...
Hello,
From what I understand, your game attempts to launch (showing the windows loading icon as the cursor) then shuts down with an error.
This could be caused by having the wrong version of Visual C++ installed, the game depends on this to run correctly.
This will not be the issue on Windows 8/8.1.
If you run Windows 7 or below, please try installing this:
http://www.microsoft.com/en-us/download/details.aspx?id=40784
If you run Windows 8/8.1
This was mentioned in this developer post:
http://help.ea.com/en/article/missing-msvcp120-dll-at-the-sims-4-startup/
Please also read that and see if it can solve your issues.
For some people unable to start the game, your graphics drivers may be outdated. Outdated graphics drivers can and do cause games to not start.
Hope this helps!
That article mentions people getting an error that the file is missing, whereas many of us are getting no errors of any kind. Besides, I have redownloaded and installed C++ four times and it makes no difference what so ever.
If I uninstall C++ then I start getting an error message that the .dll is missing but when I reinstall C++ I'm back to having no errors at all.