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Abbiiejo's avatar
Abbiiejo
11 years ago
Solved

Sims 4 not opening

I have been playing the sims 4 for the past few days (including today) and after the game was taking too long to load into a family (after 10 minutes the game was still trying to load into a household) I closed it. When trying again, I got the same issue, so I repaired the game via origin. After doing this, I can no longer open the game. When  I try to open it, the windows cursor rotates (as it would when the game is about to open) however only to stop after the game doesn't open. I have tried to update origin to the beta version but the game still will not open - yet all of my other origin games open as normal. 

Is there anyway to fix this?

pc

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  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @gennifer99

    Okay, so the problem is not really that you cannot open the game, but that you cannot download it?
    Or what does it say if you click the game in the library, does the orange button say download?

    Do you get an error message or error code of some kind? Please post the message by writing it down, or take a screenshot of it and post it in an answer.

    This is what you could do without me knowing what your problem is really 🙂

    Try clearing Origin's cache.
    Make sure to white-list Origin in your security programs, then Run Origin as administrator.

    In the upper left corner of the client, choose Origin > Application Settings > Diagnostics, then turn on safe mode downloading, and try again.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Wouldn't uninstalling it and reinstalling it get rid of all your CC and mods that you added to your game?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Same for me but its been going on for about a year or so and haven't talked to anyone but im talking now.
  • Anonymous's avatar
    Anonymous
    8 years ago

    my sister has over 2000 custom content bits and she says to re lode them because your sims is denying one of them 

  • Anonymous's avatar
    Anonymous
    8 years ago

    *files and *reload 🤨

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    I'm going to lock this thread as it's a bit old and is now just being necro'd for necro's sake.

    So, please create a new thread if you have this issue and please don't post in old threads to correct someone's spelling.

    If you have issues with this, feel free to create a new thread.

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