Anonymous
8 years agosims 4 not working after december 2017 update
HELP my sims 4 game is coming up on my screen but it only shows a white page and plays the music and it's been like that for over an hour. i have a pc on windows 10 currently and i just installed the cats and dogs pack. can someone tell me how to fix this
Hi, are you using any mods in your game? Try to remove them and see if the game works better.
For example, move the mods folder from C:\Users\Username\Documents\Electronic Arts\The Sims 4 to your Desktop and start the game.If not, please post a DxDiag::
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/