Sims 4 not working on PC
Ever since the update my game won't open when I click play. It will just say running but the game itself isn't showing. I took out my mods and uninstall the game but none of it works. I even uninstalled my other games thinking it was a storage issue but no. Please I really need help, I miss my sims ☹️
@jarred19cantread Your dxdiag lists mostly generic Windows errors, nothing related to Sims 4. So please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
For the game itself, try playing in windowed mode. Go into Documents > Electronic Arts > The Sims 4, open Options.ini. search for fullscreen , and set it to 0 (zero).
If that doesn't help, can you unplug your monitor and use only the laptop's built-in screen? The monitor shouldn't be an issue, but this is a simple test.
