Sims 4 on Origin stuck 'resuming download'

@wildturkeychase Please try the steps in the order below:

1. Restart your router/modem and do a Clean Boot
2. Make sure that your UAC is enabled and set to notify
3. Add firewall/antivirus exceptions for Origin and open the needed ports
4. When starting Origin, please make sure to run it as Administrator

After this try the download again.

Let us know how you get on!

@EA_Kristi

I went through the process. Upon starting it had a "paused download" for a second, but as soon as I went to the game details page it's right back to "resuming download". The pause and cancel download options are still grayed out. ☹️

@wildturkeychase In that case, could you please try manually uninstalling Origin? After reinstalling the client check if you can download the game.

Let us know how you get on!