I tried both. The only thing that changes is the heading of the error message.
When I don't have Origin running when I start to launch the game, the header of the error window shows this:
When I do have Origin running, the header of the error window has quite a lot more letters and numbers in it:
So I tried to go into the Sims 4 install folder and just start the game with the .exe.
I went into J:\Games\SteamLibrary\steamapps\common\The Sims 4\Game\Bin and double-clicked the TS4_x64.exe
This is not my screenshot, btw, since for some reason my screen capturing program doesn't grab this error window. But it looks pretty much exactly the same, except for where it says "Activation" at the top left, it says "The Sims (TM) 4".
DICE TeamHey @realjarlfrank @ojhg6588 @Dollxsucks @hannahmullins89 could you try to Clean Boot the PC and see if that helps. It to see if there any other programs interfering with Steam and Origin.
/Atic
Its a new laptop totally clean. Second hand though steam isbthe only thing downloaded. It wont download origins either asking for a refund and my daughter will have to just use it for homework dont know what else to do 😕
DICE TeamHey @hannahmullins89 @Grahvinna @756934158, If Origin is not starting for you, can you clear Origin cache and try again.
If Origin don't want to download and install, can you download it form here and then try to start Sims 4 after Origin been installed.
/Atic
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