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Anonymous's avatar
Anonymous
12 years ago

Sims 4 Origin: This code has already been used

I bought sims 4 (disc version) a couple of months ago and I have been playing it on my laptop. I bought a new desktop and want to play it on here so today I put the disc 1 into the computer and logge...
pc
crinrict's avatar
crinrict
Hero+
12 years ago

If the game is no longer shows up on your Origin client, please try the following things

  • Restart Origin
  • Log out and back in and use the email address instead of the username. Make sure to use the one you used to register the game in the first place
  • Reinstall Origin
  • Restart your router/modem,
  • Get in touch with a game advisor.

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

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