Hi @levijonescc
there seem a few people with this issue.
Could you try a manual reinstall of Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
So I have the newest version of origin and need to install my Sims 4 packs. But on the page where it should say download it instead says details. When I click details it takes me back to the game library page. Why can't I download anything?
Log in to Origin with the account you have the Sims 4 on then click it in your Game Library and it will start to download including any packs that you own on that account.
@EA_Mai
On my EA forum, several people had the same error and it turned out that it helped to install the older version of Origin 10.4.12
With this version the addons were downloaded without problems and there was the "download" option
This concerned only Windows10 . Windows7 did not have this problem
Hope that this info will be help
EA Staff
@kreatora ha escrito:
@EA_Mai
On my EA forum, several people had the same error and it turned out that it helped to install the older version of Origin 10.4.12
With this version the addons were downloaded without problems and there was the "download" optionThis concerned only Windows10 . Windows7 did not have this problem
Hope that this info will be help
Thanks for the additional info, @kreatora. Would you have a link to that thread at hand? If not, in which EA forum did you find this information?
Thanks,
-Mai
@EA_Mai
Here
EA Help Polish section
https://answers.ea.com/t5/Problemy-techniczne/Origin-czeka-na-pozwolenie-systemu-operacyjnego/m-p/7065012#M1603
EA Help Polish found this problem to be resolved with older version Origin
