Forum Discussion
3 years ago
Thank you for trying to help but like I said before I already checked the add ons and it says I need to purchase them. Also like I said I am in the right account bc it tells me I had 9 packs that I deleted but I didn’t delete them. It’s not even in my purchase history bc I already checked that. It tells me exactly what packs I had purchased but no longer have and need to purchase again.
EA_Solaire
Community Manager
3 years agoHi @cookiequeen1018,
Did you originally purchase your packs directly through Origin? Could you please attach a screenshot to your post of this error about your packs being deleted?
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