3 years ago
sims 4 problem
My sims 4 is installed in steam and EA but when i go to EA app to repair there no repair button instead it just says manage add-on's which i don't have. and my sims 4 hasn't been wor...
@Daty456 When you have Sims 4 installed through Steam, it can only be repaired through Steam, not through the EA App. To do that, open your Steam library, right-click the Sims 4 tile, and select Properties > Local files > Verify integrity of the game files.
Please also go into Documents > Electronic Arts and move the Sims 4 folder to the desktop, then try to play. Let me know whether you can start a new save and play in live mode. If you can't, please describe what happens when you try, including a screenshot or the exact text of any error code you see. The important thing is how the game runs, or fails to run, right now.
it says an error occurred while updating the sims 4 (app running) i don't really know what that means?
and now it went back to the play button. this always happens, the sims 4 would say ready to launch then it goes into running and then goes back to play button and keeps saying its updating the sims 4
@Daty456 What antivirus do you use? Does it help to run Steam and the EA App as an admin? You can right-click on each one's shortcut and select "Run as administrator." Please restart your computer before trying this, and don't open any other apps aside from the game launchers.