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Anonymous's avatar
Anonymous
11 years ago
Solved

Sims 4 product code is invalid

Sorry for bad English..

I had bought SIMS 4 Digital Deluxe DVD on sale for Rs:2100 from a local DVD shop...after installing the game it said...need key for verification but when i entered the key it said that verification key is invalid........i had re-installed the game but nothing happened... 

i had contacted the DVD shop but they said that they will not replace the product.....😕mileysad:

Please anyone can give me product key...otherwise i will lose my 2100 Rs

  • I'm trying to register my game but it says the serial code is invalid/already used

    Depending on the situation the solution to this may vary.

    You bought the game on Origin

    If you bought the game on Origin, it's not necessary to register the code anywhere. Download the Origin Client here: http://origin.com/download, login with the same email you bought the game with and find the game in the My Games tab within the Origin Client to download. You don't need the serial code.

    You bought the game on DVD and the box was sealed

    Make sure you typed the code right. The following letters look very similar and are easily mistaken for each other

    • 0, O and D
    • 8 and B
    • Z and 2

    If it still says it's invalid, try taking it back to the store you bought it from and exchange it. If they are not willing to do that, contact an EA Game Advisor with proof of purchase ready.

    You bought the game on DVD and the box was not sealed/it's a used game

    Used games cannot be re-registered. Take it back to where you bought it and get a refund.

    You bought a key from a key seller

    Contact the key seller for a replacement. If you bought the game from a unauthorized seller, it's possible that EA blocked the key if they were bought fraudulently by the seller. You're better off to only buy from authorized sellers.

    You have already registered the game yourself and are trying to reinstall the game

    The game does not need to be registered again. Login in the Origin Client with the Email/PW you first registered the game on and download and install the game from there. The game only needs to be registered once and you won't need the code again after your initial registration. This is true for both the DVD and the download version. You can skip the activation step on reinstalling.

    Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232


    If nothing works out: http://help.ea.com/en/contact-us/new/ contact EA with prove you own the copy of this copy of the game, and probably the paper the serial is printed on.

2 Replies

  • I'm trying to register my game but it says the serial code is invalid/already used

    Depending on the situation the solution to this may vary.

    You bought the game on Origin

    If you bought the game on Origin, it's not necessary to register the code anywhere. Download the Origin Client here: http://origin.com/download, login with the same email you bought the game with and find the game in the My Games tab within the Origin Client to download. You don't need the serial code.

    You bought the game on DVD and the box was sealed

    Make sure you typed the code right. The following letters look very similar and are easily mistaken for each other

    • 0, O and D
    • 8 and B
    • Z and 2

    If it still says it's invalid, try taking it back to the store you bought it from and exchange it. If they are not willing to do that, contact an EA Game Advisor with proof of purchase ready.

    You bought the game on DVD and the box was not sealed/it's a used game

    Used games cannot be re-registered. Take it back to where you bought it and get a refund.

    You bought a key from a key seller

    Contact the key seller for a replacement. If you bought the game from a unauthorized seller, it's possible that EA blocked the key if they were bought fraudulently by the seller. You're better off to only buy from authorized sellers.

    You have already registered the game yourself and are trying to reinstall the game

    The game does not need to be registered again. Login in the Origin Client with the Email/PW you first registered the game on and download and install the game from there. The game only needs to be registered once and you won't need the code again after your initial registration. This is true for both the DVD and the download version. You can skip the activation step on reinstalling.

    Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232


    If nothing works out: http://help.ea.com/en/contact-us/new/ contact EA with prove you own the copy of this copy of the game, and probably the paper the serial is printed on.

  • Anonymous's avatar
    Anonymous
    10 years ago

    sadly the same thing happened to me. And i am trying to contact ea because this is outrageous. but dude come on it seems absolutely highly irrespectful to ask for othe peoples codes if they gave you their code it would mean that they would loose their money and could not be able to play the game. So because you dont have the code you are gonna ask other people for theirs, really rude man think before you speak