Sims 4 promo code.

Ok so for sims 4 i have the disc and played it before,but had to fix my laptop which required me to erase everything. And now when i try to reinstall it my code doesnt work. I checked every account it doesnt work. So please dont tell me im out of luck because i love the sims so much.

3 Replies

jpkarlsen
Hero (Retired)
8 years ago
You do not need to enter the code again.
Login to Origin with the account you have the Sims 4 on and rightclick it in your Game Library. Then select install.
Anonymous
8 years ago
Approved
doesn't help at all my game is gone completly and its not in the hiden place
jpkarlsen
Hero (Retired)
8 years ago
You must have it on another account than the one you are currently using. Login using the email address and password you used when purchasing/installing it.