Test this PSU first, this is most probably a hardware problem and the PSU could be the problem.
What kind of PSU is that? (Model and vendor)
@puzzlezaddict Thanks for tagging.
As you tested with only one RAM module, did you also swapped the modules?
If not:
Thank you for commenting, it started acting up again so yeah I tried each ram in each slot and it still only lasted no longer than 5 mins before it crashed with bsod, whirring fans and dsm.exe crashing ☹️
@loubylou1983 Do you have any other RAM you can test instead? It might be useful to find out whether a completely different module produced the same crashing.
I could take the ram out of my daughters computer (if I can get her away from it) and see if that works, I will keep you updated 🙂
I tried some different ram, got excited cos it let me play for about 20mins but then crashed again. I went into reliability monitor and there was no reason for it, it just said windows wasn't shut down properly etc. This time though I didn't get bsod, the game crashed and seemed to restart my system.
EDIT - I then restarted the sims, with the ram in the same slot played for 5 mins bsod fans going mad and dsm the culprit again.
Swapped the ram into the other slot, loaded up the sims had about 10mins before it crashed with bsod and fans again so I'm not sure what that means.
It did feel warm when I was swapping things around, we purchased a new fan which we put in yesterday to try and help. Could my graphics card be getting too hot?
My partner has bought me a new psu - he think this might have something to do with it - it is due to come either today or tomorrow but I'm not sure if it will do the trick.
@loubylou1983 The temperatures looked fine in your hwinfo log, although it's possible that something changed since you ran it. You can run another one and upload it for us to look at if you want, or just open hwinfo and have a look at the listed temps.
The fact that the computer crashed again with the new memory narrows things down a bit, but I'm not the best one to explain. By the way, what RAM did you use? Again, a serial number would be great, or else all the usual stats.
Thank you, this is the ram that's in it now. Hope this helps 🙂
ADATA 16GB ( 2 x 8GB ) Desktop Ram Memory DDR3 PC 1600MHz AD3U1600W8G11-B
Test this PSU first, this is most probably a hardware problem and the PSU could be the problem.
What kind of PSU is that? (Model and vendor)
Thank you both for your help.
The new psu came yesterday and since it has been installed I have had no problems at all, the game ran for 6 hours straight without one crash! So it looks like my rubbish psu was the cause. I'm not great with computers so not sure how that caused the constant app crashes but all seems to be sorted now 🙂
Thank you again, I really appreciate you both taking the time to comment and help 🙂
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