5 years ago
Sims 4 Randomly Quitting?
Hi guys, So my sims 4 game has been great up until now as it keeps randomly closing while I’m playing. The game doesn’t crash or come up with any errors, it literally freezes for about half a second...
@MaddieTiddy Your dxdiag crashed and is missing a lot of information, at least some of which may be relevant. Definitely relevant is that your Windows build is over two years old now. Is there a reason you haven't updated yet? At this point, updating through the usual Windows settings interface may not work; there's a more reliable way to do it, but it would be better to see what else is in your dxdiag first.
Please start by running a couple of basic checks on your Windows system files. Here's how:
Restart your computer, and run a new dxdiag. And please let me know if you have a reason not to update Windows.