5 years ago
Sims 4 Randomly Quitting?
Hi guys, So my sims 4 game has been great up until now as it keeps randomly closing while I’m playing. The game doesn’t crash or come up with any errors, it literally freezes for about half a second...
@MaddieTiddy Your dxdiag crashed and is missing a lot of information, at least some of which may be relevant. Definitely relevant is that your Windows build is over two years old now. Is there a reason you haven't updated yet? At this point, updating through the usual Windows settings interface may not work; there's a more reliable way to do it, but it would be better to see what else is in your dxdiag first.
Please start by running a couple of basic checks on your Windows system files. Here's how:
Restart your computer, and run a new dxdiag. And please let me know if you have a reason not to update Windows.
Over two years old?! I did not know that, wow lol. There is definitely no direct reason why I shouldn't have the newest Windows installed, aside from the fact that this isn't my main computer (only used for gaming so maybe I just never bothered to update it?) or the fact that it says that the last Windows update failed.
I have done the below steps and the message I recieved from “sfc /scannow” was:
"Windows Resource Protection did not find any integrity violations."
I'm going to restart my laptop and run another dxDiag so I'll post that in a moment.